Accueil / Service / Vente

Gestion des conflits clients

Dates

Bordeaux Mars-Novembre 2021
Durée 2 jours
600 €
Campus

Bordeaux
Présentiel

La formation

CONTENU DE LA FORMATION:

CARACTÉRISER LE CONFLIT ET COMPRENDRE SON SENS
PRENDRE CONSCIENCE DE CE QUI SE JOUE EN SOI ET ASSUMER SA RESPONSABILITÉ
APPRÉHENDER ET METTRE EN PRATIQUE LES TECHNIQUES D’AFFIRMATION ADÉQUATES

MÉTHODES ET OUTILS PEDAGOGIQUES:

Réflexion individuelle et collective
Mise en situation et jeux de rôle
Support de formation remis à chaque participant

Disponible sur notre campus:

Bordeaux

Dates :

Bordeaux 15-16 Mars & 15-16 Novembre 2021

télécharger la brochure

Formulaire d'inscription

Vous êtes intéressé par une formation et avez besoin de plus renseignements ?

Contactez-nous grâce à ce formulaire, et faites un pas de plus vers la formation !

*Champs obligatoires

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Toujours activé

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Durée	Description
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.